Track and Trace
How can we help?
How do I use Track & Trace?
Simply enter the reference number from your documentation or as provided by the sender and click on ‘Track item’. The status of your item will then be shown. In most circumstances you will also be able to view an electronic Proof of Delivery, so you can see exactly who signed for your item.
If you need further help, try reading the answers to some of the other questions below.
If you need further help, try reading the answers to some of the other questions below.
Do you need help?
- What is Track & Trace?
- How do I use Track & Trace?
- How do I track an item sent from abroad?
- The system isn’t accepting my reference number
- How can I follow up a previous enquiry?
- I’ve lost my reference number
- It says accepted but I don't recognise the postcode or address
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