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Statement Optimisation

Are you doing everything possible to ensure the bills and statements you send to customers communicate with them in a clear and effective way? The Statement Optimisation tool is designed to help you transform your invoices and statements into powerful communication tools.
More on statement optimisation.
Man reading statement
  • Increase revenues through targeted messages
  • Decrease costs by reducing calls to your call centre with clear statements
  • Improve customer loyalty with more personal correspondence
  • Improve cash flow by giving simple payment instructions
  • See what makes a great statement

Did you know?

  • 85% of people read their statements and regard messages contained within them as valuable.
  • 75% of customer calls are questions regarding the statements, the balance and the date due.
  • Up to 88% of customers prefer to do business with companies that address them personally through mail.
Statement Optimisation

How effective is your transactional mail?

A study of UK utility invoices and statements showed that 30% were considered poor or unacceptable, and a further 47% had room for improvement. Take our test to find out how your statements rank in comparison, and if there is any room for improvement.

Test your statements
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