Mail Collect is simple to arrange. You just complete an application form from our Document Library, listing people who need us to hold their mail at the Delivery Office. The rest of your mail will be delivered as usual.

If a named individual receives a Special Delivery™ item, the item will be kept securely and an advice card will be left with the Mail Collect mail awaiting collection. A signature will then be requested when you come to collect your mail. For Recorded Signed For™, the item will be with kept with the Mail Collect items and a signature will be requested when you come to collect your mail.  Please note that we’ll deliver mail if it remains uncollected after six days.