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Moving home

If you’re moving or going to be away for a period of time, we can redirect your mail or hold it safely and securely for you until you get back. We can also send out change-of-address cards and help you inform utility companies of your new details.

Moving home or going away

Set up a Redirection

We can redirect mail from your old address to your new address.
 

Renew a Redirection

Find out how to renew your Redirection.

Redirection problems

What to do if you’re experiencing problems with your Redirection.
 

Moving house

What to do if you’re moving and want your mail to move with you.

Postcode changes

You’ve received notice from Royal Mail that your postcode is changing
 

Set up Keepsafe™

We’ll hold on to your mail while you’re away with Keepsafe™

Problems with Keepsafe™

Find out what to do if you have problems with your Keepsafe™ service
 
 
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